Vinyl Mats are made to order and shipped in under 10 days. Once the order ships we will notify you via email with a tracking number. Depending upon location, shipping times may vary between 3-5 business days once it ships (Not including processing time).
We hold the right to cancel orders and refund for any reason before anything is dispatched for delivery.
We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.
The shipping cost is a flat rate fee of 15 dollars for ALL orders.
We currently do not offer expedite shipping or shipping outside of the continental united states
Returns
All merchandise may be returned within 30 days of the date of delivery.
Original shipping costs are not refundable. Items must be returned in original condition and packaging. We will refund the original shipping cost only if the product is damaged, defective or was a result of an error on our part.
A return authorization is required for all returns. Please do not send return items without a Return Authorization from us. Once we authorize a return, you will be sent a return form that must be put in with your shipment, as well as a shipping label.
Items must be shipped back within 5 days of receiving the Return Authorization for proper credit. Damages must be reported within 7 days of receipt.
Restocking Fees of 15% apply for orders over $500 or refused deliveries and 20% for orders over $1,000. Restocking fees will be deducted from your refund. Customer is responsible for return shipping cost, as everything is made to order.
How do I initiate a return? To initiate a return for an item, please contact us with your name, order information and reason for return. We will email you a return authorization along with instructions on how to handle the return. We will also send you a shipping label. Any damages/defects must be reported before being shipped back
How will I know when my return has been received? After we receive your return and confirm that all items are in original condition, you will receive an email confirming that your return has been received. Your refund or credit will be processed within five business days of receipt.
Your return credit may take a few business days to appear on your account depending on your credit card processing company.
