I have rug in entry to kitchen. It looks great and so much cleaner than rag rug that was there previously.
Customer service finally responded after a 6 days and they were apologetic for their delay in responding due to being busy. They offered a discount which was appreciated and they have a plan in the works for better response to their customers. I did receive my purchase and I am genuinely happy with the rug. The detail and quality are impressive and go beautifully in my dining room. Even after the hassle I went through I would order from this company again. Four stars for customer service by five stars for the rug quality.
Very disappointed in the intensity of color it looks faded and was not true to the picture on the Internet
It looks great on my kitchen floor! It lies flat and is easy to clean. Very happy.
Placed my order on 10.29.25. I have yet to receive a shipping date or order status update. I have called and emailed numerous times with no reply. My order was over $1000. For there to be no customer service within the company makes me think they are a fraudulent business. I would not order from this company again nor would I recommend them due to not having customer service.